Connect2Telus

At Connect2Telus, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, visit our website, or engage with us in any way.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and enhance our services:

• Personal Information: When you interact with us, we may collect personal details such as your name, email address, phone number, billing details, and other contact information.

• Account Information: If you create an account with us, we collect details related to your account preferences, service usage, and transaction history.

• Payment Information: When you make a purchase, we collect payment details such as credit or debit card information through secure payment gateways.

• Usage Data: We may automatically collect information about your interactions with our website, including IP address, browser type, device details, and website activity.

• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: Delivering the services you request, processing orders, and managing customer support.

• To Communicate with You: Sending service updates, promotions, offers, and important notifications. You can opt out of marketing communications anytime.

• For Payment Processing: Securely handling transactions through trusted payment processors.

• To Personalize Your Experience: Customizing content, offers, and services based on your preferences.

• To Improve Website Functionality: Analyzing and optimizing the performance of our website and services.

• Legal Compliance: Ensuring compliance with legal obligations, resolving disputes, and enforcing agreements.

3. How We Share Your Information

We may share your data under the following circumstances:

• With Trusted Partners and Service Providers: We may share information with third-party partners who assist in service delivery (e.g., payment processors, customer support platforms). These providers are contractually obligated to protect your data.

• For Legal Reasons: If required by law, regulation, or legal process, we may disclose your information to authorities.

• In Case of Business Transfer: If Connect2Telus undergoes a merger, acquisition, or asset sale, your data may be transferred. You will be notified of any changes.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your information. However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: Request access to your personal data and make corrections if necessary.

• Deletion: Request deletion of your data, subject to legal or contractual limitations.

• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us.

• Data Portability: In certain cases, request your data in a structured, machine-readable format.

To exercise these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the “Last Updated” date revised accordingly. Please review this policy regularly for updates.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Connect2Telus
Phone: +1 647 490-6758